Welcome to www.kuhao.fi. At KuhaO, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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Store Terms and Conditions

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By accessing or using our website and purchasing our hand-crafted design products and accessories from Finland, you agree to comply with and be bound by the following terms and conditions.

 

Acceptance of Terms, Pricing, and Payment Methods

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Your use of our site confirms your acceptance of these terms and conditions, and you agree to comply with them. All prices are listed in Euros (€), and we reserve the right to change prices at any time without notice. Various payment methods are accepted, including credit cards and online banking.

 

Product Descriptions and Availability:

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We strive to be as accurate as possible in describing our products, but we cannot guarantee that product descriptions or other content are error-free, complete, or current. Availability of specific items may vary, and some may be available only in limited quantities.

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Shipping, Delivery, Returns, and Exchanges

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We ship products both domestically and internationally, with shipping costs and delivery times specified during the checkout process. We offer a 14-day return policy for unused products. The 14-day return period begins from the day the customer has received the product. To initiate a return, please contact us by email or via the contacting form.

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User Conduct and Intellectual Property

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You agree not to use our website for any unlawful purpose or in any way that could harm the site or its users. The content of this site, including images, designs, and text, is our property and is protected by copyright laws.

 

Limitation of Liability and Governing Law

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We shall not be liable for any direct, indirect, or consequential damages related to the use of our website or products. These terms are governed by Finnish law, and any disputes will be resolved in Finnish courts.

 

Changes to Terms

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We reserve the right to update or modify these terms at any time without prior notice.

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Privacy Policy
 

Last Updated: 4.8.2023

This Privacy Policy outlines how we collect, use, and disclose your personal information. By using our website, you agree to the practices described in this policy.

 

Personal Information We Collect

We collect personal information that you provide to us, such as your name, email address, postal address, and payment information. We may also collect information about your browsing behavior, such as the pages you view, the links you click, and other actions taken on our site. We may use cookies and similar technologies to automatically collect information about your device and browsing activities.

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How We Use Your Information

We may use your personal information to: Process and fulfill your orders, Respond to your inquiries and requests
Provide you with updates and promotional information, Improve our website and services, Comply with legal obligations and protect our rights.

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in our business operations, such as payment processors or shipping companies. We may also disclose your information if required by law or to protect our rights and property.

 

Your Choices and Rights

You may have certain rights regarding your personal information, depending on your jurisdiction. These may include the right to access, correct, or delete your personal information. You can also opt-out of receiving promotional communications from us.

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Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, so please review their privacy policies.

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Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the "Last Updated" date at the top of this policy and/or through other means, such as email. If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us.

 

Contact Information

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For any questions or concerns related to these terms or our products, please contact us.

KuhaO Oy, Kierätie 15, 93830 Rukatunturi, Finland, +358503226111, kuhaodesign@gmail.com.